Carers Wales launches new emotional support service for unpaid carers to help combat isolation and the unrelenting toll of the pandemic.
Research carried out by Carers Wales has found that unpaid carers across Wales have been left exhausted and socially isolated because of the COVID-19 pandemic.
Many support services have been put on hold for months on end, meaning that carers have been struggling with little or no support
Carers Wales is launching a new Listening Support Service via telephone, offering unpaid carers a chance to chat to someone who understands the challenges of caring. The trained callers will make a series of phone calls, providing emotional support and a listening ear, to support carers wherever they are in their caring journey.
• Carers can self-refer by visiting carerswales.org/listen
• Carers can receive a series of regular calls (weekly/fortnightly)
• Carers can connect with someone who understands the challenges of caring
With many carers stating that during lockdowns they have felt “abandoned”, “set adrift” and expected to “get on with it” with little or no support, this service will offer a much-needed space for carers to take time out to talk to someone who understands.
And with the number of carers increasing due to the pandemic, this service will be a lifeline to many who are new to caring, struggling with additional challenges caused by the current situation, or feeling isolated in their homes.
The service has received Welsh Government funding to March 2023.
For more information and to sign up to the service, visit www.carerswales.org/listen
